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I've often been a faithful customer to AA and do not imagine any within your consumers need to be addressed During this fashion!
I am so impressed by Tracy Miller during the reservations Division. I unintentionally booked a flight to the wrong locale and was freaking out, and she labored with me to not only get me to the proper vacation spot but in addition identified a similar price tag.
American Airways has the worst consumer service of all Airways I've used in my sixty three many years. My spouse’s anniversary earrings had been stolen outside of her suitcase on June twenty, 2013 and Purchaser service has REFUSED to contact us back right after reporting the thief the working day it occurred.
Moments have improved and its really sad. BTW – Our flight to Madrid was with Iberia as well as experience was the complete opposite! The aircraft was bright, cleanse and modern day and also the foodstuff selections were being appetizing as well as the attendants ended up aware about food items ingredients. Naturally it can be carried out right!
The pink tape to get a reaction a few actual messed up vacation from start off to complete is terrible. I happen to be endeavoring to get yourself a response from AA though the run all around is what AA wishes so you may surrender..GUESS WHAT ? i dont hand over easily. so AA i await your reply.
If I am able to try this, why can’t do this? In this article’s a recommendation. Considering that the brokers cannot see USAIR, Why don't you provide them with use of the net so they can see obtainable USAIR flights? There were a number of USAIR flights that may have cared for at the very least 50 % on the people that needed to flights.
Whenever we boarded flight 556 in monte go bay currently we have been the primary folks in our area of your cabin and we observed a backpack tucked driving row eight without person anywhere that it belonged to . We pointed it out to a person using an AA uniform who seemed to be a passenger and he was very rude stating it belongs to an AA personnel and clearly I must haven't been on such a airplane in advance of. My partner And that i feel quite unpleasant with this type of reaction from one of the personnel!!
To whom it may well issue. I used to be incredibly not happy with The shopper service which was furnished by among the flight attendants. (Flt. no. 408 from DCA to PHX) Incredibly Impolite and UNPROFESSIONAL) Absolutely not as well mannered as the videos which might be demonstrated prior to the flight leaves. She should have still left her Perspective in your own home simply because I wasn't the only passenger on resource this flight that experience her wrath. The flight attendants title is Cher. I was touring in an extremely huge group on organization and will definitely think twice about utilizing your airlines. The lead flight attendant was extremely apologetic nevertheless this should not have happened to start with.
Thanks to a household hardship, we are not able to make our vacation as previously prepared and needed to terminate our reservations. We spoke into a consultant at American Airways and defined the situation to her, and he or she prompt that we Speak to you.
I made an effort to make use of a $five hundred journey voucher for any recent flight and I used to be not able to do so as American Airlines refused to just accept the voucher. You should tell vacationers to maintain their seats and not be ripped off by these fictitious vouchers that AA gives for vacationers to surrender their seats.
LIES. American Airways has lied to me continuously. My bag did not get there within the airport. I used to be looking forward to an extended timeframe for the carousel and no baggage came out for my flight. Nor did anyone within the baggage Business that had a transparent perspective of your carousel appear out to say nothing would be coming. I checked for the Place of work they usually then reported there was NO Explanation why my suitcase shouldn’t have arrived. They were to send out my suitcase to me at my hotel. At two:24 PM I received a cellular phone phone from the recorded message expressing my bag was picked up and could be sent in just six hrs. LIE. I known as the delayed baggage quantity and was explained to it had been picked up at three PM and can be shipped within six several hours. LIE. I checked on-line this night and it stated it had been picked up at three PM and might be shipped in six several hours. LIE.
American ever , your team are impolite and gave little if any rationalization about why or what was taking place
I was distressed with the party — I had remedies in that baggage, and was most nervous about getting it sent.